Safe Dining for the Susceptible Customer: 7 Professional Views During Survey

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Safe Dining for the Susceptible Customer: 7 Professional Views During Survey


One week in a nursing home s survey with an immediate jeopardy called in unsafe food handling & its abatement

NOTE: Approved for 6 CE for Dietitians, Dietary Managers, and Nurses

What people in the industry are saying about Safe Dining for the Susceptible Customer:

 A week in the life of a long term care dining program under survey reads like the lighthearted, but informative,  Soup opera that the writers intended. Linda Handy and Wayne Toczek communicate their passion for quality dining services in long term care and at the same time provides valuable and compelling information. I have never before gleaned such beneficial facts and concepts presented in such an entertaining narrative. I liked this book, because it tells of the yings and yangs of life in nursing homes in America. Quality is often in the eye of the beholder, but there are quality measures that, if understood and implemented, can make the difference. In long term care setting, the  Army marches on its stomach and spicing up the dining experience for seniors is a compelling priority. Mrs. Handy s and Mr. Toczek s insights provide meaningful sensitivity to that effort.
Floyd Rhoades
CEO, Vista Cove Senior Living
Immediate Past Chairman of the Board, California Association of Health Facilities

 This is the book I have been looking for! It is so hard to find guidance on safe food handling for our skilled nursing programs. [This] book will be an excellent guide to help us move person centered care forward in the dietary department. It is practical and filled with many useful and important reference materials. I cannot wait to give this to my dietary staff.
Sister Patty Creedon
Mercy Retirement & Care Center
Board Member of CA Coalition for Culture Change

 Dietary professionals will gain one hundred years of survey experience reading this entertaining (but all too true) look at the survey process. Each time I read it, I discover another area where we can improve our care of the vulnerable clients in healthcare settings. This book will become part of our HMC orientation of our dietitian consultants.
Lee Tincher, MS, RD
President, HM Composite, Inc, California

 Full of valuable information (and humor!) for the dietitian, food service director and administrator in any long term care facility. I would definitely recommend this as an essential guide for RD s and FSD s! This is my new handbook!
Tiffany Nabozny RD/LD
Corporate Dietitian, Premier Healthcare Mangement

 [The writers ] vast array of experience on both sides of the equation allows the reader a rare opportunity to understand the process first hand, benefiting from years of experience without having to live it.
Cindy Dahl, RD, NHA
Corporate Dietitian, PLUMH Health Care

 Handy and Toczek make quite a team. A thought-provoking CE guaranteed to transform your view of food safety and the survey process!
Mary Litchford PhD, RD, LDN

 Great snap shot of the survey process from all perspectives. It is a must have for not only for dining services, but the whole campus. Jason DePasque, LNHA
Administrator, Autumn Hills Care Center

 This book is a must-read for the RD and DTR! It provides a comprehensive study of common concerns and incorporates all levels of staff in solving problems. Ruth Rauscher, RD, MA, CSG, LMNT

 & the reader is drawn into the story and characters, learning important details about regulatory requirements pertaining to F-371 and the survey process. The Handy Hints are to the point and guide readers through the regulatory and compliance maze. This book is a must for all consultants and foodservice directors.
Digna Cassens, MS, RD
Corporate Dietitian, Country Villa Healthcare

 Not only does this book provide great tools for safe food handling, but it gives a very accurate reflection of a survey in process. This book is a fast reading, educational tool for dietitians, administrators, DTR s, and food service directors. This book is a  must have for all my dietitian consultants and the customers we serve! Tracy Koontz, RD, CD, President
Nutrition Services, Inc

 & a significant volume of very impressive and insightful information on this critically important topic. It is an excellent and accessible tool for the full range of LTC professional. LNHA
President of Jack Daniel & Associates, a LTC Consulting Firm

 I had the privilege of reviewing Linda Handy's and Wayne Toczek s  Safe Dining Book . I found it to be very entertaining along with being informative with cutting edge information. I especially enjoyed the  Handy Hints . These hints followed will prevent deficiencies. The portrayal of the key players in the survey process truly captured the  true emotions and feelings we all have during a survey. BRAVO, Linda and Wayne!!  Linda Crandall,RD, LD, CEO of Crandall Corporate Dietitians, a large nationwide consulting firm.

 A wonderful and very needed book for anyone in long term care. Thoroughly enjoyed it and gained new insight from reading it. Feel that it should be on the  must read list for dietetic students. If you really want to be successful as a dietary consultant or dietary manager of a long term care facility, this is a guidebook to achieving success. Merijane Malouin RD, President, Nutrition INK

 This book is a fun, easy to read scenario. It encompasses a great deal of information posed in a real life format that guides us to be better prepared. We all want to insure we are doing the very best for our residents in regards to food safety and this is a good tool to lead us. Debby Reaza R. D.,General Manager Food & Nutrition Services, Sodexo, St. Paul's Senior Services, San Diego